Privacy policy

This privacy policy sets out how ID SYSTEM and its subcontractors use and protect the information you provide.

Owner and data controller

I634rue de Cornouaille – ZA du Petit Bois
44522 Mésanger
FRANCE

S.A.S. with a capital of 200.000€.
Siret 514 893 437 00020
RCS NANTES 514 893 437
V.A.T. FR 44 514 893 437
A.P.E. code 3319Z
Tel: 02.40.83.40.00

Publishing and Webmaster: Emma SALAÜN
Owner’s contact email: idsystem@idsystem.fr

Purposes of processing

Your personal information may be processed :

  • To receive access to products or services ordered (including updates and information relating to these orders)
  • To receive newsletters, commercial offers and notifications when new content is published
  • To gather information to improve the site and the products and services offered (in particular by means of cookies).
  • To respond to your customer support requests

Shelf life

Personal Data is processed and stored for as long as required for the purpose for which it was collected.

Therefore :

  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until the contract is fully performed.
  • Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained for as long as necessary to achieve those purposes. Users can find specific information about the legitimate interests pursued by the Owner in the relevant sections of this document or by contacting the Owner.

The Owner may be authorized to retain Personal Data for longer periods whenever the User has given consent to such processing, for as long as such consent is not withdrawn. In addition, the Owner may be obliged to retain Personal Data for longer periods whenever this is required for the performance of a legal obligation or on the order of an authority.

Once the retention period has expired, the Personal Data will be deleted. Consequently, the right of access, the right of erasure, the right of rectification and the right to data portability cannot be applied after the expiry of the retention period.

User rights

Users may exercise certain rights concerning their Data processed by the Owner.

In particular, Users have the right to do the following:

  • Withdraw consent at any time. Users have the right to withdraw their consent if they have already given their consent to the processing of their Personal Data. In this case, they will no longer be able to access certain services for which we need this data (training purchases, customer support, etc.).
  • Oppose the processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent.
  • Access their Data. Users have the right to know whether Data is being processed by the Owner, to obtain information about certain aspects of the processing and to obtain a copy of the Data being processed.
  • Check and correct. Users have the right to verify the accuracy of their Data and to request that it be updated or corrected.
  • Limit the processing of their Data. Users have the right, under certain conditions, to limit the processing of their Data. In this case, the Owner will only process their Data for storage purposes.
  • Have their Personal Data deleted or erased. Users have the right, under certain conditions, to obtain the deletion of their Data from the Owner.
  • Recover their Data and transfer them to another data controller. Users have the right to retrieve their Data in a structured, commonly used and machine-readable format and, if technically possible, to transmit it to another data controller without hindrance of any kind. This provision applies provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract to which the User is a party or on pre-contractual obligations.
  • File a complaint. Users have the right to lodge a complaint with their competent data protection authority.

How to exercise these rights

Any request to exercise the User’s rights may be addressed to the Owner using the contact details provided in this document. These requests will be considered by the Owner as soon as possible and always within one month.

Standard requests are processed free of charge.

However, ID SYSTEM may claim payment of dissuasive processing fees in the event of abusive requests due to their number, repetitive or systematic nature (in accordance with RGPD regulations).

Subcontractors

ID SYSTEM uses the services of the following subcontractors:

Product marketing and delivery

Products are marketed and delivered by ID SYSTEM.
Transactions therefore take place between ID SYSTEM and the end customer.

Sending emails

Data from the various documents uploaded to the site in exchange for an email (and sometimes a first name).

The sending of mailings and the processing of data relating to newsletter subscriptions is handled entirely by the MailChimp service.

In all cases, this eMailing solution offers 2-click unsubscription from the email sent (link “unsubscribe” / “unsubscribe” / “unsuscribe” / …) at the bottom of each email.

A subscriber may also send an e-mail to idsystem@idsystem.fr to rectify his or her data or request the deletion of his or her data.

The data are :

  • Email
  • First name
  • Country of origin
  • School or training center
  • IP address
  • City / Region
  • Postal address (option for shipping physical products and billing services)
  • Company information for invoicing (SIRET, VAT number, etc.)

See MailChimp’s privacy policy.

Visit statistics

We use the Google Analytics service to collect site visit statistics.

This subcontractor may install cookies on your browser in order to obtain information on how the site is used by visitors.

See Google Analytics privacy policy.

Forms

We use the LeadPages service and the “Contact Form 7” service (WordPress plugin) to create capture forms with checkboxes.

See LeadPages and Contact Form 7 privacy policy

Further information on Data processing and collection

Legal action

The User’s Personal Data may be used for legal purposes by the Owner in court or in steps that may lead to legal action resulting from improper use of this Web site or related Services.
The User is aware that the Owner may be required to disclose Personal Data at the request of public authorities.

Additional information about the User’s Personal Data

In addition to the information contained in this Privacy Policy, this website may provide the User with additional information and contextual information concerning particular services or the collection and processing of Personal Data.

System and maintenance logs

For operational and maintenance purposes, this website and any third-party services may collect files that record interactions with this website (system logs) or use other Personal Data (such as IP address) for this purpose.

Information not included in this policy

Further information regarding the collection or processing of Personal Data may be requested from the Owner at any time. Please refer to the contact details at the beginning of this document.

How “Do not track” requests are processed

This website does not support “Do not track” requests.
Refer to the privacy policy of third-party services to determine whether or not they accept “Do not track” requests.

Changes to this privacy policy

The Owner reserves the right to make changes to this Privacy Policy, at any time, by informing its Users on this page and possibly in this website or – as far as technically and legally possible – by sending a notification to Users via the contact details available to the Owner. We strongly recommend that you consult this page frequently, referring to the date of last modification indicated at the bottom.
If the changes affect the processing activities carried out on the basis of the User’s consent, the Owner must obtain a new consent from the User where necessary.

Questions

If you have any questions about how we handle your data, please contact support by clicking here.

If, despite all the safeguards implemented by ID SYSTEM and its subcontractors, some of your personal data is stolen, compromised or deleted, ID SYSTEM undertakes to inform you within the legal time limits and in accordance with the legal requirements in force.

This obligation to provide legal information shall not be construed as an admission of liability or negligence on the part of ID SYSTEM or its subcontractors.